Does the first call cost anything?
Nope. Twenty minutes, free, and you don’t need slides. If we’re not the right fit, we’ll say so on the call.
No deck, no brief, no “discovery questionnaire.” Tell us what you made and roughly when you want to launch, and we’ll come back with whether we can help — and which package, if any, actually makes sense. The first call’s free and runs about twenty minutes.
It’s a call sheet, basically: who to reach, what it’s good for, and what happens after you do. Every line ends up with the same two people, so there’s no wrong door.
| Sc. | The line | Best when | What happens next | Action |
|---|---|---|---|---|
| 1A | Phone(978) 785-8195 | Launch is close, or you just think better out loud. |
Weekdays 8:30am–6pm you get one of us live. Miss us? Leave your name and launch month on the voicemail. |
Call now |
| 1B | Emailinfo@ganderloom.com | You’ve got clips, links, or a rough script to send along. |
A real reply within a business day, usually sooner. Big files? A shared-drive link is perfect. |
Email us |
| 1C | The short formright below | You’re not sure what to ask yet. Totally normal. |
Lands in the same inbox as email, same reply time. We’ll suggest a call slot if it sounds like a fit. |
Jump to it |
| 1D | Evening callafter 6pm, booked | You’ve got a day job and the product’s your nights-and-weekends thing. |
Ask by email or the form and say what evenings work. We’ll set a time that suits both clocks. |
Ask for one |
| 1E | In person12337 Wescott Way | You’re local and want to put the prototype on the table. |
By appointment only — call or email first so somebody’s actually here, not mid-edit with headphones on. |
See the address |
Quick heads-up: we don’t take briefs over Instagram DMs. Not because we’re fussy — they just get lost between the cat videos.
Here’s what helps us answer faster. None of it’s required — if all you’ve got is take one, send take one.
A photo or a 10-second clip of the thing.Mid-prototype, tape and all. We’re reading for the story.
Your rough launch month.“Spring-ish” counts. We work backwards from it.
Kickstarter or Indiegogo.Or “no idea” — we can talk that through.
The funding goal, or a range.Helps us size the ask in the video.
Your pre-launch page link, if it exists.Followers change how we write the hook.
One sentence on why you made it.Your words, not a tagline. That line often ends up in the script.
Goes straight to info@ganderloom.com. We reply within a business day, usually sooner.
Laid out like an edit timeline, because of course it is. All times are Eastern — shoots are remote, so your clock matters more than your zip code. Tell us yours and we’ll find the overlap.
Mon–Fri 8:30am–6pm Eastern, evenings by appointment.
Visits are by appointment — give us a ring first so the kettle’s on and nobody’s mid-render.
We invoice by
Nope. Twenty minutes, free, and you don’t need slides. If we’re not the right fit, we’ll say so on the call.
Not even a little. Every shoot is directed live over Zoom or FaceTime while you film where you are. We just need your time zone.
Within a business day, usually sooner. If launch is really close, call (978) 785-8195 as well so we see it right away.
Please don’t make one for us. A photo, a launch month and a sentence about why you built it is a great start.
We read it, reply with honest thoughts and a couple of call times. Booking a package means a 50% deposit; the rest is due at final delivery.
Sure, by appointment at 12337 Wescott Way. Call or email first — it’s a small studio and we’re often on a directing call.